Slightly Off-Kilter Columns
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I Just Might Be the Rightful King of Ireland Jun 16, 2026
My father lived for 88 years. He was a man of sometimes limited patience who could spend years diggi... Read More
Advanced Customer Disservice Jun 01, 2026
I needed to call Ally Bank. How long do you think it took me to get a customer service person? Wrong... Read More
Waiting and Why Not? May 11, 2026
Doctors are busy, important people. Patients, apparently, not so much. Patients are expected to be p... Read More
My All-Time Favorite Neighbor May 04, 2026
When my wife Rosie and I were buying our place in Santa Barbara, the owner, Bob Ohman — right ... Read More
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